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Business24.10.2013

The Secrets of Bezos: How Amazon Became the Everything Store

Within Amazon.com there’s a certain type of e-mail that elicits waves of panic. It usually originates with an annoyed customer who complains to the company’s founder and chief executive officer. Jeff Bezos has a public e-mail address, jeff@amazon.com. Not only does he read many customer complaints, he forwards them to the relevant Amazon employees, with a one-character addition: a question mark. When Amazon employees get a Bezos question mark e-mail, they react as though they’ve discovered a ticking bomb. They’ve typically got a few hours to solve whatever issue the CEO has flagged and prepare a thorough explanation for how it occurred, a response that will be reviewed by a succession of managers before the answer is presented to Bezos himself. Such escalations, as these e-mails are known, are Bezos’s way of ensuring that the customer’s voice is constantly heard inside the company.

jih

Conspiracy Theories / Internet / Politics / Society21.03.2013

CIA’s Gus Hunt On Big Data: We ‘Try To Collect Everything And Hang On To It Forever’

Speaking before a crowd of tech geeks at GigaOM's Structure:Data conference in New York City, CTO Ira "Gus" Hunt said that the world is increasingly awash in information from text messages, tweets, and videos -- and that the agency wants all of it."The value of any piece of information is only known when you can connect it with something else that arrives at a future point in time," Hunt said. "Since you can't connect dots you don't have, it drives us into a mode of, we fundamentally try to collect everything and hang on to it forever." Hunt's comments come two days after Federal Computer Week reported that the CIA has committed to a massive, $600 million, 10-year deal with Amazon for cloud computing services.

farmville_for_dummies

Internet08.02.2011

FarmVille For Dummies

Walks you through downloading the app either via Facebook, Yahoo!, or your mobile device